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Returns & Refunds

Last updated: November 4, 2026

Need help with your order or product?For any problem with an order, payment, shipping, return, refund or the product itself, please email official MisterGrip™ Customer Support at support@get-mistergrip.com. Include your order number so they can help you faster.

MisterGrip is advertised with a 30-day money-back guarantee. Here is how to use it.

Who handles returns

Returns and refunds are handled by the official MisterGrip™ retailer that processed your order. mistergripsafety.com does not take payments, so we cannot issue refunds directly, but we are happy to point you in the right direction.

How to request a refund

  1. Find your order confirmation email from the retailer.
  2. Email official MisterGrip™ support at support@get-mistergrip.com within 30 days.
  3. Include your order number, the email used at checkout and a short reason for the return.
  4. Follow the return instructions the retailer sends you, including the return address.

Good to know

  • Return eligibility, return shipping costs and refund timing are set by the retailer's official returns policy.
  • Keep your tracking number when you send a return.
  • Refunds are normally issued to the original payment method.

See all contact options on our Contact Us page.